Phone: +39 (051) 726037 Fax: +39 (051) 726459 Address: Via Pradazzo 6/B - 40012 Calderara di Reno BO- Italy All warranties and guarantees, including missing items, are handled directly by the manufacturer of that item. Should there be any problem with a product, you (The Customer) will need to contact the manufacturer to obtain service. Manufacturer contact information is available upon request. We must be contacted for a return authorization number before returning items for any reason. We cannot accept returned items that have been opened or are not in their original sealed factory containers.